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Frequently Asking Questions

Who are Sterling Executive Cars?

Sterling Executive Cars is a fully licensed private hire chauffeur company providing transport services to and from all major UK Airports and Seaports. The service includes chauffeur and executive minicab services for any UK Postal Code as well as Hotels, Theme Parks, Colleges/Universities etc. all over United Kingdom.

What service does Sterling Executive Cars provide?

We provide chauffeur and private Hire services 24 hours a day, 7 days a week to and from all major UK Airports and Seaports. We have many different types of vehicles with drivers who hold a Private Hire Driver license from Royal Borough of Windsor and Maidenhead to offer you transportation service in a polite and professional manner.

What type of vehicles do you offer?

We have different range of vehicles to suit your requirement.

Mercedes E-Class, S-Class

BMW 5 and 7 Series

MPV 6, 7, and 8 Seater

How do you make the booking?

Bookings can be made online on our website (www.sterling-cars.com) or by calling us on 01344 88 38 38. We require all online bookings to be made 12 hours prior to journey time. Telephone Bookings can be made at anytime.

What if my flight is delayed? Are there any charges?

No need to hesitate. We monitor flight arrivals regularly before any drivers are dispatched. Hence if there is a flight delay, we notify our drivers immediately and they will go to the airport according to the actual landing time. There are NO charges up to 40 minutes after landing time.

How do I meet the driver?

a) If you book meet and greet your driver will be holding your name-board at the arrival meeting point at airports, which are usually near the information desk. Wherever possible, we can also provide you with the mobile contact number of your driver.


b) If you book a pick from outside your driver will contact you on mobile phone and arrange the meeting point.

Can you guarantee that your driver will be at the airport on time?

Our drivers always make the best effort to arrive on time, however at times it is difficult to predict road traffic and other situations outside of our control. These instances are very rare and we can almost guarantee that our drivers will always be on time.

Are all your chauffeurs and vehicles fully licensed?

Yes. All our drivers and our vehicles are fully licensed by the Royal borough of Windsor and Maidenhead.